Silverlight plugin crash

Question

I have encountered numerous times when a silverlight program is running perfectly, but after a random interval, I will see the silverlight plugin crash message.

It happens on my own projects before which just display a static page with UI for me to test. Was running on localhost.

Happened at a networked area where my frenz access my iis server to view the page. Was fine the whole morning, but few hours after lunch, it crashed.

I saw it crashed on this site too. http://www.silverlight.net/learn/quickstarts/animations/

Any1 know what's the reason for crash, especially when im hosting it on localhost running a static UI page?

Answer 1

This is a very broad topic as there may be numerous reasons the plugin is crashing ... sometimes it might not have anything to do with the plugin itself! It could be other plugins, anti-virus software, viruses, etc.

The best way to diagnose the problem is to take the crash dump and debug it. When the browser crashes, it should generate a file. You can learn how to find those files and inspect them here:

http://support.microsoft.com/kb/315263

Also take a look at this tutorial:

http://www.codeproject.com/KB/debug/windbg_part1.aspx

Finally, if you do find the issue, please share it with us ... always good to know what features might cause Silverlight to crash. It has been completely stable on my machine (Win 7 64-bit using both IE 8 and FireFox) with no crashes so I'm curious what might have your machine going through hoops.