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Q: 

What timer interval is best for timers that is used in virtual store?

I have written an application that can create adialog chance between visitors and site's own. It will used in a store in a country. This has 2 timers, one for announcing new visitors and one for transferring messages between visitor and site's own. Now i don't know what interval should i use for these timers?Do you know an article about this?

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