I'll preface by saying that these reports are generated through a C# application;
I have customers who send me a template (Word-document) for a letter or report which they wish to populate with data (text, images, etc) from their database (which is used by their CRM system). Usually I will have to re-design these in Crystal Reports and add all necessary tags and fields. Which is a time-consuming job, and not really what I should be focusing on.
So what I'm wondering about is, can I use the Word-document directly to setup a report which can be filled with data? (Possibly in a C# service/application?)
Considering that at any given time there are many users trying to generate letters and reports, is this an efficient method of generating reports?
And finally, if this isn't a practical option, are there any other good alternatives to Crystal Reports?