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How does Amazon get the "excerpt" "index" "front cover" "back cover" images or text for their books?

Is this an automated process or are there people scanning all of the stuff in?

A: 

They get most of the stuff from the publishers directly (pretty much all modern books), but depending on the popularity, some older things are scanned and OCR'd.

There was a big push a while back on this stuff with their Statistically Improbable Phrases feature, which was a big thing for them.

McWafflestix