I am currently involved in a debate with my coworkers surrounding how I should design an API that will be used by my department. Specifically, I am tasked with writing an API that will serve as a wrapper facade to access Active Directory information - tailored to my company's/department's needs. I am aware that open source wrappers facades already exist but that is not the crux of this question and is merely being used to serve as an example.
When I presented my design proposal to my team, they shot me down because the API was not "configurable" enough. They claimed that they did not want the API to make the link between "Phone number" and <Obscure Active Directory representation of Phone number>. Every person in the meeting (except for me) agreed that they would prefer to ask around, "What is the correct field in Active Directory to use for the user's phone number?", and plug that into their respective apps (LOL!).
They asked me, "What if our company decides to use a different field for phone number and you weren't around to make the change in your source code?" They eventually admitted that they were afraid to be tasked with changing someone else's source code, even if the code was pristine and had extensive unit tests. Every senior IT person in my department was in agreement on this.
Is this really the correct attitude to have when designing software?!