What issues can a client have running Silverlight?

Question

Hey,

My company recently deployed our first Silverlight app, and, as expected, we've had a couple of small issues with getting it to run on some clients' machines. Mostly it was javascript that was disabled or using a non-supported browser, but I was wondering if there was a resource that lists the common issues that users run up against so that we can post in our FAQs section and hopefully decrease the volume of calls we recieve about it.

Thanks.

Answer 1

The user might not have Silverlight installed.

If the user doesn't have administrator permissions he or she cannot install it. -- FAIL!

The majority of users in corporate and government environments don't have administrator accounts.... to make sure they don't install stuff like silverlight. :-)