There are 2 customisation tasks I have been asked about on the Outlook client CRM Contacts address list:- 1) Adding/removing columns to the list 2) Allow users to select email 1 or email2 for a contact. In CRM, there are 2 out of the box email fields, but the only one you can select in the address list is email1. For this to happen, the list would have to show a row for each email address.
I know that neither of these requirements are supported, however does anyone know of alternative solutions for this?