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982

answers:

13

Hi,

I would like to know what best non-paypal options are for paying users of your website (for services rendered for instance).

How are others doing this at the moment?

If you could mention specific services providers that would be most useful. This would have to work internationally, not be limited to one country.

Thank you

Update (in response to comments)

Reason for excluding PayPal: I've had bad experiences with them in the past.

Amounts: Well, i don't mean micropayments of a few cents, but could be anything from 40EUR - 500 EUR.

Currency: I didn't mention this, but I would be paying in Euros.

+1  A: 

I think payoneer.com is offering a great solution for companies.

update: I think moneybookers.com is pretty good too.

Sabeen Malik
Moneybookers has better adoption outside the US than inside, but is a valid option.
Paul McMillan
Yes , that is true , moneybookers is more popular for the EU users but does work well for US as well i believe. One another thing i would like to mention is that payoneer.com is being adopted by alot of companies like 2co , elance , odesk etc and the reason behind it is the ease for the users. payoneer recently started to beta test their "virtual bank account" service for their card holders , which makes it convenient for people in the US to send in ACH bank to bank payments at really low costs.
Sabeen Malik
A: 

Hi Sosh

Have you considered the payment method you would like to use?

There are different technologies for different payment types. Some of the types of payment methods you could consider are: Credit Card Bank Transfer Direct Debit and many more. Possibly the easiest method would be to process a bank transfer to your users account by logging into your online banking and initiating the transfer.

Hope this helps.

ChaseP
Hi Chase P - I think international bank transfers are quite expensive - but I may be wrong. Also I would like to automate this process, so I would need to use something with a machine-machine interface.
UpTheCreek
Bank transfers cost in the neighborhood of $30 each because they must usually be processed by hand. It's not a valid form of payment for this problem.
Paul McMillan
In the UK, bank tranfares between UK banks are free provided you are willing to wait a short time for the money to arrive. Across banking systems they do tend to be costly.
Ian Ringrose
Yeah... it's really unfortunate that the US and the rest of the world hasn't developed a system that makes bank to bank transfers cheap and easy.
Paul McMillan
Interesting that in Australia these are free (at a time penalty of 3-4 days)... just thought it would add to the knowledge bank
Tim Joseph
+16  A: 

Is there a reason you couldn't involve more than one payment option?

Many US users would probably prefer to be paid either via paypal or paper check drawn on a US bank. International users won't like checks because the fees associated with them can be upwards of $70 per check in some places. International users are less comfortable with paypal since it has a negative history, and might prefer something like moneybookers.

If you're paying users larger amounts of money, you might look into reloadable prepaid debit cards. Chase, GE, and Citi, and Payoneer (a new entrant) all offer them, and the ones with the visa logo can be used pretty conveniently internationally for both merchandise and atms. This was how Google has paid their Summer of Code students for the past two years (last year was GE, this year it was Citi). The SoC program attracts an extremely wide international audience, so if the payment method works for them, I would seriously consider it.

One other option I haven't seen mentioned yet is Amazon Payments. They don't have a lot of marketshare yet, but their product is awesome, and a great many people have amazon accounts.

It's not entirely clear from the ad copy on this site, but you can use the flexpay API to send money to users as well as collect it.

http://aws.amazon.com/fps/

Amazon's international presence is pretty good, and their reputation is a lot better than paypal.

Paul McMillan
A: 

I used Xoom.com successfully in the past, for both paying and receiving money. You should definitely give it a try!

Seb
5-10% of the total transaction is a pretty hefty fee compared to some of the other options.
Paul McMillan
I took a look at this, as last commenter said, the fees are a complete rip-off. One example Send 25USD to Poland using Credit card - fee: 10USD! (40% fee!) I cannot beleive that any business would use this, maybe it's aimed at individuals.
UpTheCreek
Thanks for the info though (sorry - didn't mean that last comment to sound so harsh!)
UpTheCreek
Well, western union has similarly outrageous fees. These services are really targeted at individuals who need service fast, and who may not even have bank accounts.
Paul McMillan
A: 

Try authorize.net or eWay

Himadri
I could not find any info in the eWay site about *ourgoign payments*, just accepting credit cards. Also I didn't know that authorise net allows you to send money - are you sure?
UpTheCreek
sorry, should read 'outgoing payments'.
UpTheCreek
A: 

I don't know what it costs to CREDIT a credit or debit card. If the cost is reasonble it could be a good option.

Ian Ringrose
Is that a legitimate way of sending though? (terms of service?) I though that crediting a credit card was just for refunds etc? Interesting though.
UpTheCreek
Doing the "pay through a refund" thing is against the Visa/Mc ToS and is thus against ALL payment processors ToS as well.
Paul McMillan
Yep Just for refunds -- but if they subscribe to your service for a EURO you can refund then more than that.Use case -- CC customer buys service (e.g. oil change) but provider causes more damage than service is worth (wrong oil requires engine rebuild ) -- refund is for the cost of the engine rebuild.
James Anderson
@James, Can your total refunds be a lot more then your total change month after month?
Ian Ringrose
A: 

I have used Direct Credit in the past. It's like a Direct Debit but in reverse. Lots of APIs available for setting these up, just talk to your bank. I think this is only a UK bank thing.

TimS
Yeah, it doesn't meet the international requirements.
Paul McMillan
+4  A: 

Within the EU, and more so within the Euro zone, direct money transfer to the recipient's account should, according to the SEPA standard be simple and free of charge (more exactly: banks are not allowed to charge more for international transfers than for domestic ones, but currency conversion costs extra). It's not fully implemented yet, but certainly worth considering unless you live in a country where banks routinely charge fees for money transfers.

Michael Borgwardt
+2  A: 

If you're looking for hassle-free ways, I second Michael Borgwardt's answer on EU SEPA transfers - at least as an option for recipients who can use it. This is definitely the most interesting option for them. With my bank here in Germany, SEPA transfers started online are even completely free. They also can be automated. Plus, there is - at least in theory, I do not have own experience here - some protection through EU-wide banking regulations if something goes wrong.

Otherwise, I do not know any international payment provider who has the reach and simplicity of Paypal. Sorry - I know they suck in many ways. But remember, not everyone has a credit card, so a payment provider who can add credit to credit cards won't be enough.

Pekka
Thanks, do you know which countries are covered by SEPA? Eurozone? EU? Wider?
UpTheCreek
@Sosh 32 countries: http://en.wikipedia.org/wiki/Single_Euro_Payments_Area
Pekka
+2  A: 

Another possibility is plain old credit cards.

This will work for any user that has a MVA (Mastercard,Visa,Amex etc. ) credit or debit card.

If you can persuade then to subcribe to your site for 1 EUR you can then "Refund" any reasonable amout to your payee.

The glitch is they have to pay before you can refund.

James Anderson
Is this legitimate?
UpTheCreek
A: 

Have you considered holding the users money in an interest earning account internal to your business? That way you would constantly have revenue on hand for day-to-day business expenses. Your users would feel motivated to keep their money with you if their account has an interest rate 25% higher than the market standard. The cash on hand also radically increases the growth potential of your business as you can access revenue directly without reliance upon debt. Everybody wins.

Users should then be able to liquidate assets from their accounts at your business by bank to bank finance transfer using account number and routing number. The users could provide that information to you over SSL encryption and authorized verification from their bank. The costs associated with this transfer can be reduced by setting policies the users must agree to before opening an account with your business, such as limiting frequency of transfers and specifying a minimum asset value per transfer.

A: 

Similar to what paul said above, a prepaid visa/mastercard might be what you are after as they are really one of the only global payment methods, in that line these guys seem to offer a pretty nifty service: iKobo.

In the end the "best approach" from my point of view would be to diversify on a few services to suit the destination country or the need of your users. Have you sought feedback from how they would like it? Else, a diversified approach could potentially reduce shipping, bank or even tax overheads.

DrwMak
As a past IKobo user , i can surely tell u that like paypal they can freeze/disable a users account for reasons unknown and then disappear on customer support.
Sabeen Malik
I don't really want to get into issuing payment cards
UpTheCreek
A: 

Payoneer is the best outside USA you can get it for free from any site partner for Payoneer payoneer partners

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