WIN32 keyboard question - not recognizing windows mobile keys

Question

HI I'm developing in the WIN32 environment, for windows mobile, and experiencing a few problems -

1. I have keys that have both numbers and letters, but no matter if i press the 'function' key i always get the numbers
2. my program does not recognize * and # clicks. Debugging it, i got to the WndProc method, which was registered in the MyRegisterClass() function, with 'wc.lpfnWndProc = WndProc. I found out that the message that i get to WndProc contains the wrong input, indeed always ascii values that correspond to numbers, and with the second problem * and # don't even key to WndProc with the appropriate ascii value at all.

Any ideas on what causes this? i'm new in my company, and to Win32 API in general, so sorry if things were maybe described erroneously, and take it easy on me :) If someone could maybe direct me to some source that explains how the messages to WndProc works, that would be good, i realise i have lots of knowledge gaps.