Hi, you should use character encoding filter. just put in web.xml a filter, before struts filter action. See below
<filter>
<filter-name>CharacterEncodingFilter</filter-name>
<filter-class>your.pkg.CharacterEncodingFilter</filter-class>
</filter>
<filter>
<filter-name>struts2</filter-name>
<filter-class>org.apache.struts2.dispatcher.FilterDispatcher</filter-class>
</filter>
<filter-mapping>
<filter-name>CharacterEncodingFilter</filter-name>
<url-pattern>*.action</url-pattern>
</filter-mapping>
<filter-mapping>
<filter-name>struts2</filter-name>
<url-pattern>*.action</url-pattern>
</filter-mapping>
Just type your code in your encoding filter to character encoding "UTF-8".
I added header page encoding with UTF-8 too.
That's solve the problem. I have ever experienced that problem too.