Android - unable to uninstall application

Question

I have some Android market feedback for my app Hire*A*Droid where users complain that they are unable to uninstall the application. Here's two I have so far (about 10 days apart):

janelle: I uninstalled this app, but its still showing that its 
         installed under my downloads. What can i do ?
valerie: It's frozen I can't open or delete it. 
         anyone can help n tell me how..thanks

The app has nothing really special or tricky about it and I never experienced anything of the sort so I'm really lost at what this may be, how real it is and how to reproduce and deal with it? Any ideas, suggestions? If you have any questions that you think may help with this problem I'll be happy to provide more details

P.S. Worth nothing to mention - both complaints cost me a single star rating and no additional info was provided

P.P.S. After comment from PHP Jedi I noticed similar comments for other apps while browsing Android Market. I think this is quite common and it looks like Market bug. I will try to open a bug on Android Market support site

Cross-referenced to Android Market forum

Answer 1

I purchased a DROID a week back and was having the same problem. To uninstall an application from the DROID do the following.

Uninstalling an application from Android OS v2.1

1. Go to settings.
2. Go to Applications
3. Go to Manage applications.
4. Touch the application you wish to uninstall.
5. Touch uninstall.
6. Enjoy the fact that the application is gone.

The confusion I'm guessing your commenter's are having is when you hold your finger on an application you can drag it to a trash bin. This makes you think you are deleting the application when really you are removing it from your favorite applications list. Its very misleading.

Answer 2

Dear,

I could not say why the users complain, but I could say that your application work without problem on my HTC Magic, I don't get error when I tried to uninstall it.

Best Regards

Answer 3

from what i understand (i don't work on Market myself), the "Downloads" list inside Market can be out of date for up to a day, until it next gets an update from the server. the app isn't actually installed anymore, and Settings > Applications > Manage Applications will show that it is indeed gone.

i reported this as a Market bug internally last year. i've just added a link to this page from that bug, and i'll try to get someone to look at it.

(it may even already be fixed in newer versions. it would be interesting to know the most recent version you've seen it in.)

Answer 4

The issue I have IS NOT how to uninstall, I uninsatlled the application from my Motorola Droid because it kept reading "Installing," when I turned the phone on (this also was the status of the program in the Downloads section of the Android Market). Then I went to the Settings/Manage Applications section of the Droid, uninstalled and thought this would cure the problem. It didn't. The application doesn't show in the Manage Applications, or in the index of all programs, or on the Home applications screen. However, the "Installing," message still appears every time I start the phone. It is really a pain to stop and to date I haven't figured out the sequence that does stop it. To put it mildly, this is almost as annoying as having the stated solutions assume I am an idiot and informing me how to uninstall an application. To the folks reporting that they uninstalled the application successfully - good for you, however this really doesn't help me. Anyone with a solution, please post it.