I have created an application which needs 'hand-over' to the support group in the next month.
The application is fairly small (2 months development), and consists of two client side applications and a database, it's written in c# for the windows platform.
I have a broad idea of what to include in a support document, but I haven't needed to make very many support documents so far in my career and I want a solid list of items to include.
I guess my goal is to make the lives of everyone in the support group easier and as stress free as possible.
So I guess my questions are:
What should a support document absolutely contain
What additional things have you put in support documents to make them extra useful.
What other activities can be done before hand-over to make all our lives easier?