AbcPdf - document not applying CSS

Question

This may be more of a tech support issue, but I'm wondering if any other developers have come across this:

I'm using Abcpdf in my ASP.NET code to generate a PDF from HTML. It works fine, but one user is generating PDFs that don't have the CSS applied (IE8, Adobe Acrobat latest version - same as everyone else). Since this is the only user complaining, I'm sure it's a local setting, but I can't figure out what would prevent the css from loading - a browser setting? An Acrobat setting?

Does anyone have any suggestions?

Answer 1

Perhaps an issue with different versions of Acrobat reader? I'd look into this.

This doesn't make a lot of sense because AbcPdf uses service side logic to create the PDF based on what methods you are using to create the document (ex. AddImageUrl vs drawing out the document manually, etc.).

For what it's worth the staff at WebSuperGoo (the vendor of AbcPdf) is great with replying to support questions such as this. I've run across a few edge cases with their product that they've always followed up with workarounds or alternatives to address in a timely manner.