Hi there,
We have an issue on our site whereby some Firefox users are receiving a "Bad Request" message when they visit our site (nothing else, just the words "Bad Request"!)
This would appear to be due to a corrupt google tracking cookie, possibly __utmz
(one person delete the google cookies in turn and once that one was removed the site came back to life.)
Our website uses this Javascript google tracking code:
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
try {
var pageTracker = _gat._getTracker("UA-**********");
pageTracker._trackPageview();
} catch(err) {}
Occasionally we also use this to create a different pseudo-URL to track in google analytics when a form has been completed:
pageTracker._trackPageview('{$smarty.const.CONST_PAGE_URL}/complete');
{$smarty.const.CONST_PAGE_URL}
is just a bit of template code to output the real, current page url.
Finally, probably not relevant but, for cross tracking in our CRM, we also use Salesforce tracking loaded from https://lct.salesforce.com/sfga.js which is kicked off from Javascript in our page footer like this:
__sfga();
I have had a report of this issue from a user of Firefox 3.5.7 - I don't know about the others (except they were using Firefox). Does anyone know what might cause this and if there is any way to stop/avoid it?
Many thanks - BTW stack overflow rocks I use it often :O)
Ben