Does anybody use Scrum & Sprint for Infrastructure.
I'm struggling with the concept of a Sprint that never finishes i.e. a Network enhancement project.
Also any suggestions on how Item time can be built up to a Product Backlog, so that I can sanity check that resources are not overcommited on the sprint.
I would suggest that you might start by refreshing your memory about the whole concept of Scrum (http://en.wikipedia.org/wiki/Scrum might be a good place to start).
For example I don't believe that there should be such thing as a 'never finishing sprint'. If you have some very long and/or recurring task just break it into more specific ones. Network enhancement is very generic - break it down to:
Estimate these and put them into your Backlog.
etc.
Then plan short (1-2) week sprints or iterations. Assign a specific goal to each of them. Add some of your tasks from the backlog to the iteration. Complete it.
Review the results, adjust the process, repeat.
A Sprint that never finishes is not a Sprint...it's a career. JK. Make sure you have clearly defined sub-goals if a major goal is not reachable and/or constantly shifting. Estimate man hours on each task and break it down into sub-tasks if those hours get to be more than half a day or so (very loose rule). Track time (doesn't have to be precise--can be logged at the stand up meeting or through your project management system or ticketing system) and compare to tasks. You will find some tasks that are similar in function and time to complete. Use those as prototypes for the next sprint and keep enhancing it until you are getting more and more on the mark.
Once you have a pretty good handle on that, revisit your backlog, assign estimated time and start defining solid goals (which are made up of discrete, well defined sub tasks), stretch goals, and distant goals for your sprint. Solid goals should be well within your team's reach (no more than 60% of your estimated goals you can accomplish and usually less), stretch goals should be from that point to what you estimate you can accomplish (at 100% estimated efficiency) and distant goals you should have on your radar in case you have a fantastic bit of luck that sprint. Everyday, review and chart your burn down at the stand up, and re-eveluate your goals for that sprint. If there are wild changes in your estimates, note why, and if they are systematic, revisit your tasks and estimated time and readjust so your next estimate will be better. This is a whole lot of work at first and it takes a remarkable amount of discipline but the payoffs after a few months are huge. Just keep grounded in strict reality. Good luck!
Scrum is a project management method, it is not specifically aimed at software development ; so it can be used for network enhancement project.
You said you're struggling with "sprint that never finishes", that is not Scrum. Sprint are timeboxed, they finish on time, period.
Now, if the team overcommitted for the sprint, or if some tasks were underestimated, and there are backlog items that are not "done done", they are removed from the outcome of the sprint, and may be continued in the next sprint.
There are several things you can do to prevent overcommitement :
If the network enhancement project never finishes, I assume it is because new needs are identified. Add them in your backlog, prioritize them, estimate them, they will eventually be scheduled in a sprint.