I'm just experiencing the same problem. When i debug, a openfiledialog opens asking me to open a file. i'm no sure what it is right now, will get back when i find something. So i just skips the line of code, what causes it to be empty.
I found what was causing the problem for me :
get_callInfo has 3 constructors : one returning object, one returning int and one returning string. For some reason, the one returning object is failing. So i tried the string constructor. This gave me all the information i need. I'll give an overview of all attributes you can choose from :
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CALLEDIDNUMBER);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CALLEDIDNAME);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CALLEDPARTYFRIENDLYNAME);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CALLERIDNAME);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CALLERIDNUMBER);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CALLINGPARTYID);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_COMMENT);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CONNECTEDIDNAME);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_CONNECTEDIDNUMBER);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_DISPLAYABLEADDRESS);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_REDIRECTINGIDNAME);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_REDIRECTINGIDNUMBER);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_REDIRECTIONIDNAME);
e.Call.get_CallInfo(CALLINFO_STRING.CIS_REDIRECTIONIDNUMBER);
hope this still helps