We have used a custom MP3 flash player for a lot of years on our website without any issues, but recently, a client of ours is reporting that the audio is playing for several seconds and then stopping. When they refresh the page or click play in the player again the audio plays fine. We are puzzled as to what could be causing this issue after this running successfully for our clients for so many years. The client system is Windows NT running IE6. Does anyone have any idea what could cause the audio to behave this way? Could audio drivers or the version of flash cause problems? We do not have flash programmers on our team so we are not even sure where to start looking within the flash code of the player.
Any ideas?