Error while printing crystal report, with that exception message "No printers are installed".

Question

I got an exception with message "No printers are installed." while printing a report for depolyed release of our website.
I use _rptDocument.PrintToPrinter(1, false, 0, 0); to print a report.

I got that exception, even I've more than one printer installed on my machine. Also, I don't get that exception while development, everything while development is going fine.

I used "Publish Web Site" and "Web Project Deployment" options to publish/deploy website, but I got the same result.

Any suggestions?

Edit

Sample Code

DataSet dsResult = null;
rptDocument = new ReportDocument();
rptDocument.Load(Server.MapPath("WINGR0040.rpt"));

// Fetch report data.
...

rptDocument.SetDataSource(dsResult);

// Print report.
rptDocument.PrintToPrinter(1, false, 0, 0);

Answer 1

Have you added a printer on the Web server under the user account that site runs under?

Have you tried setting the printer name first?

Report.PrintOptions.PrinterName = printerName;

If your site runs under an account e.g DOMAIN\WebService you need to ensure that this user account has a default printer.

You could also try setting the printer name like this:

Report.PrintOptions.PrinterName = this.printDocument1.PrinterSettings.PrinterName;

This will get the default printer.

This article may help you get this working.

EDIT:

This article on MSDN describes how printing can be acheived using Crystal Reports and ASP.NET. If you are not implementing either of these solutions then I don't think you will be able to print client side.

The .cab file mentioned in the MSDN link can be found here:

Visual Studio 2005 or Visual Studio 2008

Without you posting further code and more detail as to how you are generating the report I don't I am going to be able to fully answer your question.

Thanks

Answer 2

I would really export the report to PDF so the user prints at their desktop printer. However maybe the Print Spooler Service is stopped on the iis server so crytsal is confused.