asterisk : Unable to connect to remote asterisk (does /var/run/asterisk.ctl exist?)

Question

Hi all,

I am learning asterisk. After I have installed asterisk I have tried to connect with it using asterisk -rvvvvc. But it gave me an following error message. Unable to connect to remote asterisk (does /var/run/asterisk.ctl exist?)

How can I solve this issue.Please help me.

Thanks in advance.

Answer 1

Hi Rekha,

It's probably because asterisk is not running on your server.

Try to run it with this command :

asterisk -vvvvvvc

You'll enter into the Asterisk CLI and if something goes wrong you'll see it. After that you can quit the CLI by entering the exit command. Then you can reconnect to the CLI by typing asterisk -r. All this commands assumed you're the root user. If you are not root prefix them by sudo, by example sudo asterisk -vvvvvvc.

Hope it helps, regards, Duc.

Answer 2

There are two common reasons why this occurs:

1. Asterisk is not running.
2. You are trying to run asterisk -r as a non-root user.

If Asterisk isn't running, try to start it: asterisk -vvvc. If you are logged in as a non-root user, then log in as the root user, or just: sudo asterisk -r.

Answer 3

You have to make a change in the asterisk.conf file located at /etc/asterisk

astrundir => /var/run/asterisk

Reboot your system and check

Hope this helps you