Can't view order in magento

Question

Hi,

I've been setting up a fresh magento 1.4.0.1 install, working great so far. I did some test orders just to see. Everything works fine, but when I click on "view order" under "my orders", I get a bunch of error messages:

There has been an error processing your request

Notice: iconv_substr() [function.iconv-substr]: Unknown error (0) in /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php on line 98

Trace: #0 [internal function]: mageCoreErrorHandler(8, 'iconv_substr() ...', '/data/web/A1423...', 98, Array) #1 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php(98): iconv_substr('1', 0, 50, 'UTF-8')

#2 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php(173): Mage_Core_Helper_String->substr('1', 0, 50)

#3 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php(112): Mage_Core_Helper_String->str_split('1', 50)

#4 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/sales/order/items/renderer/default.phtml(58): Mage_Core_Helper_String->splitInjection('1')

#5 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...')

#6 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template->fetchView('frontend/base/d...')

#7 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template->renderView()

#8 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template->_toHtml()

#9 /data/web/A14237/htdocs/magento/app/code/core/Mage/Sales/Block/Items/Abstract.php(137): Mage_Core_Block_Abstract->toHtml()

#10 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/sales/order/items.phtml(52): Mage_Sales_Block_Items_Abstract->getItemHtml(Object(Mage_Sales_Model_Order_Item))

#11 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...')

#12 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template->fetchView('frontend/base/d...')

#13 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template->renderView()

#14 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template->_toHtml()

#15 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(516): Mage_Core_Block_Abstract->toHtml()

#16 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(467): Mage_Core_Block_Abstract->_getChildHtml('order_items', true)

#17 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/sales/order/view.phtml(64): Mage_Core_Block_Abstract->getChildHtml('order_items')

#18 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...')

#19 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template->fetchView('frontend/base/d...')

#20 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template->renderView()

#21 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template->_toHtml()

#22 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(516): Mage_Core_Block_Abstract->toHtml()

#23 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(463): Mage_Core_Block_Abstract->_getChildHtml('sales.order.vie...', true)

#24 /data/web/A14237/htdocs/magento/app/code/core/Mage/Page/Block/Html/Wrapper.php(52): Mage_Core_Block_Abstract->getChildHtml('', true, true)

#25 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Page_Block_Html_Wrapper->_toHtml()

#26 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()

#27 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Text_List->_toHtml()

#28 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(516): Mage_Core_Block_Abstract->toHtml()

#29 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(467): Mage_Core_Block_Abstract->_getChildHtml('content', true)

#30 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/page/2columns-left.phtml(48): Mage_Core_Block_Abstract->getChildHtml('content')

#31 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...')

#32 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template->fetchView('frontend/base/d...')

#33 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template->renderView()

#34 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template->_toHtml()

#35 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Model/Layout.php(536): Mage_Core_Block_Abstract->toHtml()

#36 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Action.php(389): Mage_Core_Model_Layout->getOutput()

#37 /data/web/A14237/htdocs/magento/app/code/core/Mage/Sales/controllers/OrderController.php(100): Mage_Core_Controller_Varien_Action->renderLayout()

#38 /data/web/A14237/htdocs/magento/app/code/core/Mage/Sales/controllers/OrderController.php(136): Mage_Sales_OrderController->_viewAction()

#39 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Sales_OrderController->viewAction()

#40 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('view')

#41 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Front.php(177): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))

#42 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Model/App.php(304): Mage_Core_Controller_Varien_Front->dispatch()

#43 /data/web/A14237/htdocs/magento/app/Mage.php(596): Mage_Core_Model_App->run(Array)

#44 /data/web/A14237/htdocs/magento/index.php(78): Mage::run('', 'store')

#45 {main}

gtx, koko

Answer 1

Google -> I'm feeling lucky -> http://www.magentocommerce.com/boards/viewthread/3791/

; )

Answer 2

I am still having the same issue with my client's website: http://www.crazycheapgolf.com. We can not view the orders from admin dashboard. Help needed.

Answer 3

I am still having the same issue with my client's website. We can not view the orders from admin dashboard. Help needed.

http://www.tepidea.com