If anyone is trying to do agile, i am trying to figure out a way to use JIRA / Greenhopper for this. We are a global dev team so the distributed nature is crucial here.
We were initially using Scrumworks but the team complained that they had duplicate information in JIRA and scrumworks all the time and thought it was redundant.
We got Greenhopper and thought that would solve our problems but the problems that i have with this are:
- No User story concept in JIRA
- Greenhopper too "task" focused without aggregation at the user story level.
Has anyone successfully done this in JIRA or should we look at moving back to other tools like scrumworks and just use JIRA for bugs raised by our support team.