Windows Service Start-Up Error 1069

Question

Hello,

I am installing a new windows service coded in C# on a server. I installed the service fine on the server, but once i manually start up the service on a server, with the same login credentials that our other services use, i get the fatal error message notification:

"Could not start the %service name% on Local Computer. Error 1069: The Service did not start due to a logon failure."

I looked in the event log and i got a 7038 and 7000 event id error in that order.

7038 event id message: "The %service name% service was unable to log on as %login% with the currently configured password due to the following error: Logon failure: unknown user name or bad password.

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC)."

7000 event id message: "The %service name% service failed to start due to the following error: The service did not start due to a logon failure. "

I have other services that are using the same exact login account and they work fine. Is there something simple I could be missing?

Thanks

Answer 1

Unless I'm missing something, the MMC snapin you're looking for is just the Services applet in the Admin tools where you can change the username & password.

I always add a command line mode to any of the services that I write so that I can start them up manually and debug them, if you have something similar, try opening a command prompt using Run As to login as the service account user and then see if you can run it. If you don't have any way of running the service in non service mode you might want to consider adding something, it's quite easy and very useful when debugging.