Hey, these are some of the references I used during my Usability chapter for my dissertation. It's Chapter 4 and can be located here.
Agarwal, R. & Venkatesh, V., 2002. Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability. Information Systems Research, 13(2), pp.168-86.
Kuan, H.-H., Bock, G.-W. & Vathanophas, V., 2008. Comparing the effects of website quality on customer initial purchase and continued purchase at e-commerce websites. Behaviour & Information Technology, 27(1), pp.3-16.
Brinck, T., Wood, S.D. & Gergle, D., 2002. Usability for the Web: Designing Web Sites That Work. San Diego, California, United States of America: Morgan Kaufmann Publishers.
Huang, T.K. & Fu, F.-L., 2009. Understanding user interfacec needs of e-commerce web sites. Behaviour & Information Technology, 28(5), pp.461-69.
Jung, W., 2009. User Interface, Usability, and Gestalt Law in a Web Context. Review of Business Research, 9(3), pp.120-24.
Costabile, M., 2001. Usability in the Software Life Cycle. Handbook of Software Engineering and Knowledge Engineering, 1, pp.179-92.
Cappel, J.J. & Huang, Z., 2007. A Usability Analysis of Company Websites. Journal of Computer Information Systems, 48(1), pp.117-23.
Nielsen, J., 2000. Designing Web Usability: The Practice of Simplicity. Peachpit Press.
Pearson, J.M. & Pearson, A.M., 2008. An Exploratory Study Into Determining the Relative Importance of Key Criteria in Web Usability: A Multi-Criteria Approach. Journal of Computer Information Systems, 48(4), pp.115-27.
Sindhuja, P.N. & Dastidar, S.G., 2009. Impact of the Factors Influencing Website Usability on User Satisfaction. IUP Journal of Management Research, 8(12), pp.54-66.