ReportViewer 9.0 on IIS 7 not rendering

Question

Hello,

I have a reportviewer control that works fine locally and on a iis 6.0 box, but when deployed to the IIS 7 webserver, the control has broken images. The report does return data but the top bar has broken images and buttons.

Using Fiddler I see that the images requests are returning a 404 or 500 error. I got the 500 after changing some HTTP handler stuff.

There is a lot of stuff on the web about this error and I have tried them all but w/ no luck.

Things I have checked

1. Installed reportViewer 9.0 on the new iis 7 server.
2. Verified the installed dlls in the GAC.
3. Added the new http handlers to the web.config (see web.config below). Tried manualy editing the web.config and adding the handler in via IIS 7
4. I have tried running the application in classic mode vs integrated and it still doesn't work (some people reported have success running in classic mode).

Another note is that my broken images look a little different compaired to reports of other users on the web. Not sure if it is just a browser difference or what..

My Error:

This is what other people are reporting

Web.Config

<?xml version="1.0"?>

</appSettings>
<connectionStrings>

</connectionStrings>
<system.web>
    <!-- 
        Set compilation debug="true" to insert debugging 
        symbols into the compiled page. Because this 
        affects performance, set this value to true only 
        during development.
    --><compilation debug="true" strict="false" explicit="true">
        <assemblies>
            <add assembly="System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
            <add assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add assembly="System.Data.DataSetExtensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
            <add assembly="System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
            <add assembly="System.Data.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/>
            <add assembly="LinqDataAccessLayer, Version=28.0.0.0, Culture=neutral, PublicKeyToken=62bfd269dc26409d"/>
            <add assembly="CrystalDecisions.CrystalReports.Engine, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="CrystalDecisions.ReportSource, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="CrystalDecisions.Shared, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="CrystalDecisions.Enterprise.Framework, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
            <add assembly="Microsoft.ReportViewer.WebForms, Version=9.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
            <add assembly="Microsoft.ReportViewer.Common, Version=9.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
        </assemblies>
        <buildProviders>
            <add extension=".rdlc" type="Microsoft.Reporting.RdlBuildProvider, Microsoft.ReportViewer.Common, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/>
        </buildProviders>
    </compilation>
    <pages theme="myTheme">
        <namespaces>
            <clear/>
            <add namespace="System"/>
            <add namespace="System.Collections"/>
            <add namespace="System.Collections.Generic"/>
            <add namespace="System.Collections.Specialized"/>
            <add namespace="System.Configuration"/>
            <add namespace="System.Text"/>
            <add namespace="System.Text.RegularExpressions"/>
            <add namespace="System.Linq"/>
            <add namespace="System.Xml.Linq"/>
            <add namespace="System.Web"/>
            <add namespace="System.Web.Caching"/>
            <add namespace="System.Web.SessionState"/>
            <add namespace="System.Web.Security"/>
            <add namespace="System.Web.Profile"/>
            <add namespace="System.Web.UI"/>
            <add namespace="System.Web.UI.WebControls"/>
            <add namespace="System.Web.UI.WebControls.WebParts"/>
            <add namespace="System.Web.UI.HtmlControls"/>
        </namespaces>
        <controls>
            <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI"/>
            <add tagPrefix="telerik" namespace="Telerik.Charting" assembly="Telerik.Web.UI"/>
        </controls>
    </pages>
    <!--
        The <authentication> section enables configuration 
        of the security authentication mode used by 
        ASP.NET to identify an incoming user. 
    -->
    <!--
        The <authentication> section enables configuration 
        of the security authentication mode used by 
        ASP.NET to identify an incoming user. 
    -->
    <authentication mode="Windows"/>
    <!--
        The <customErrors> section enables configuration 
        of what to do if/when an unhandled error occurs 
        during the execution of a request. Specifically, 
        it enables developers to configure html error pages 
        to be displayed in place of a error stack trace.

    <customErrors mode="RemoteOnly" defaultRedirect="GenericErrorPage.htm">
        <error statusCode="403" redirect="NoAccess.htm" />
        <error statusCode="404" redirect="FileNotFound.htm" />
    </customErrors>
    -->
    <!--
        The <customErrors> section enables configuration 
        of what to do if/when an unhandled error occurs 
        during the execution of a request. Specifically, 
        it enables developers to configure html error pages 
        to be displayed in place of a error stack trace.

    <customErrors mode="RemoteOnly" defaultRedirect="GenericErrorPage.htm">
        <error statusCode="403" redirect="NoAccess.htm" />
        <error statusCode="404" redirect="FileNotFound.htm" />
    </customErrors>
    -->
    <customErrors mode="Off"/>
    <httpHandlers>
        <remove verb="*" path="*.asmx"/>
        <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
        <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false"/>
        <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false"/>
        <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false"/>
        <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false"/>
        <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false"/>
        <add path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" validate="false"/>
        <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
    </httpHandlers>
    <httpModules>
        <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    </httpModules>
</system.web>
<system.codedom>
    <compilers>
        <compiler language="c#;cs;csharp" extension=".cs" warningLevel="4" type="Microsoft.CSharp.CSharpCodeProvider, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
            <providerOption name="CompilerVersion" value="v3.5"/>
            <providerOption name="WarnAsError" value="false"/>
        </compiler>
        <compiler language="vb;vbs;visualbasic;vbscript" extension=".vb" warningLevel="4" type="Microsoft.VisualBasic.VBCodeProvider, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
            <providerOption name="CompilerVersion" value="v3.5"/>
            <providerOption name="OptionInfer" value="true"/>
            <providerOption name="WarnAsError" value="false"/>
        </compiler>
    </compilers>
</system.codedom>
<!-- 
    The system.webServer section is required for running ASP.NET AJAX under Internet
    Information Services 7.0.  It is not necessary for previous version of IIS.
-->
<system.webServer>
    <validation validateIntegratedModeConfiguration="false"/>
    <modules runAllManagedModulesForAllRequests="true">
        <remove name="ScriptModule"/>
        <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    </modules>
    <handlers>
        <remove name="WebServiceHandlerFactory-Integrated"/>
        <remove name="ScriptHandlerFactory"/>
        <remove name="ScriptHandlerFactoryAppServices"/>
        <remove name="ScriptResource"/>
        <remove name="ChartImage_axd"/>
        <remove name="Telerik_Web_UI_SpellCheckHandler_axd"/>
        <remove name="Telerik_Web_UI_DialogHandler_aspx"/>
        <remove name="Telerik_RadUploadProgressHandler_ashx"/>
        <remove name="Telerik_Web_UI_WebResource_axd"/><add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0"/>
        <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0"/>
        <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0"/>
        <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0"/>
        <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode,runtimeVersionv2.0"/>
        <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/>
        <add name="ReportViewerWebControl" path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=9.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/>
        <add name="Reserved-ReportViewerWebControl-axd" path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler" resourceType="Unspecified"/>
    </handlers>
</system.webServer>
<runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
        <dependentAssembly>
            <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35"/>
            <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0"/>
        </dependentAssembly>
        <dependentAssembly>
            <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35"/>
            <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0"/>
        </dependentAssembly>
    </assemblyBinding>
</runtime>

Answer 1

From your trace, it looks like you are using Crystal Reports. You may need to install the Crystal Reports runtime on your server.

http://resources.businessobjects.com/support/additional_downloads/runtime.asp

--update--

try this handler instead

    <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler,
 CrystalDecisions.Web, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>