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I had gotten reports from a few users that they couldn't login to our app (which makes HTTP calls to our site) or visit our website in their browser, so I added some code to our latest build to check what IP our host name is resolving to. I've gotten reports from several different users now that they get 127.0.0.1 for our hostname when the app starts, which obviously isn't going to work.

They claim they aren't running any proxy software, and this happens on both 2.1 and 2.2. This also happens on both wifi & 3g, which makes me suspect it is some piece of software on their phone that is interfering with DNS resolution somehow. Does anyone know of any popular software that might do that? Or does anyone have any ideas about how to identify which software might be doing it?

Thanks,

A: 

Get their DNS config, and try their DNS servers directly with dig or nslookup. This is not perfect, but it has a good chance of showing you the problem.

benc