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My Custom Variables are not showing up in Google Analytics

Answer 1

+3 A:

wrap your custom variable stuff in a function to be called and insert a call to that function between the var _gaq... and _trackPageview lines in the bottom piece.

Crayon Violent 2010-08-02 18:02:24

The important detail here is that the custom variable has to be set AFTER the _gaq is set but BEFORE _trackPageView, since the custom variable does not make its own utm.gif call, but instead rides on _trackPageView calls made after its initiation.

yc 2010-08-02 19:19:10

Ah, that makes sense. What would happen if I have a function call between the _gaq and _trackPageView and the function doesn't exist on the page? Would this cause an error? I'm a complete js newb, sorry about the basic questions.

chobo 2010-08-02 20:05:34

it would give you a function doesn't exist error, but you could wrap it in a try...catch like try { someFunction();} catch (err) { }to avoid the js error

Crayon Violent 2010-08-02 23:15:50

This is really strange... My variables are now showing up and I haven't changed anything. It took 3 or 4 days for them to show up,so my original code must be working. I had no idea it took that long

chobo 2010-08-03 17:24:56

Answer 2

A:

I have the same problem... this is my code:

<script type="text/javascript">

  var _gaq = _gaq || [];
  _gaq.push(['_setAccount', 'UA-17790624-1']);

  <?php if($sf_user->hasAttribute('id')): ?>
    _gaq.push(['_setCustomVar', 1, "Registered User", "yes", 1]);

  <?php else: ?>
    _gaq.push(['_setCustomVar', 1, "Registered User", "no", 1]);

  <?php endif; ?>

  _gaq.push(['_trackPageview']);

  (function() {
    var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
    ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
  })();

</script>

I configured today my GA account... is it really going to take 3 or 4 days to see the variables?

I am new in GA, do you know where could I find some good book? I noticed that it has change a lot recently (async), so an old book is not going to work, right?

Thanks!

The Luctus 2010-08-03 22:16:54

There is a 24 hour delay on data showing up in reports. Which is still quite a pain in the ass to QA with that kind of delay.

Crayon Violent 2010-08-04 03:08:34

You can inspect the _utm.gif hit that is requested, via a tool like Firebug. In code like this, there should be just one. If you see the text 'Registered User' in the parameters, chances are its logging correctly.

yc 2010-08-04 14:05:30

Great advice! I'm going to give that a try.

chobo 2010-08-04 16:50:36

Thank you @yc, I can see the text "Registered User" in the parameters, so I hope the custom variables start showing up soon...Thanks!

The Luctus 2010-08-04 17:05:28

Today I can see the custom variables in my report. By the way, it shows a "Registered%20User" variable. I suggest you to use no spaces in the names... It looks better "RegisteredUser" or "Registered_User" than "Registered%20User"

The Luctus 2010-08-05 14:04:22

Answer 3

A:

Your "setting custom var" code is missing an end bracket.

bozdoz 2010-10-27 13:44:17

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My Custom Variables are not showing up in Google Analytics

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