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My Environment: OS:Windows 2003 sp2,Tivoli Productivity Center(TPC) 3.3.2.118,SMIAgent 120.10.

My Operation: There is a firewall between TPC and SMIAgent.I have opened the ports 897,898,111 from TPC to IBM 2109-M48 switch .Then I can ping each other successfully.But I can't add the user 'admin' which can be accessed remotely into the SMIAgent.I don't know the reason.

My Question: I want to know which reason(s) can make the SMIAgent not been added the M48 's user 'admin' successfully?

I hope your help,Thank you!