Change Management , what should be ideal flow?

Question

I am trying to devise an ideal work flow which involves client, PM , Configuration manager, team leader, developer , tester and finally the repository itself.

Who would control what,how will the information flow and what role should the PM have when a change is requested.

Answer 1

A very suitable starting point would be the Wikipedia entry on this subject:

http://en.wikipedia.org/wiki/Change_management_(engineering)

It does a good job of showing the general process flow and roles & responsibilities. You may want to tweak it to your organization.