Import legacy data to SAP CRM 7.0

Question

Hello I would like some advice, links, etc on importing legacy data from an external system to SAP CRM 7.0 We are currently using a different SQL based CRM system and are moving to SAP CRM 7.0. I need to export all the SQL database data and feed it into SAP CRM 7.0. What tools are available to me or what can I do to accomplish this task.

I am very new to SAP CRM 7 and SAP in general. I guess you can assume that the data will be a text file (maybe a CSV). How will I handle 1->many relationships? etc...

Jon

Answer 1

I assume the data will be several CSV files - one per source table. I don't know a lot about CRM, but you might want to take a look at the Legacy System Migration Workbench - a great tool for importing data into SAP R/3 based systems. I assume you already know the docs at http://help.sap.com/crm. There are also some best practices documents available (navigate to Implementation Project --> Data Migration) - but you'll need a SAPnet Service Marketplace user ID (S.....) for this.