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I have a product developed in c# winform winservice application ,when i installed product after some time i can see one service going Down and then Up that means restarting,this is making some issues with functionality.But when i checked the log files , ican see one warning just before service is restarting often

The warning is like this "The description for Event ID ( 1 ) in Source ( ZENworks Patch Management Agent ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: A connection between a PDDM and the agent was closed. [TaskManager.cpp:168]."

When i googled i can see some solutions like a>Restart the OS. b>Reinstall the product.

Is there any other option i did this but not making any changes

The OS is Windows(R) Server 2003,i am using