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Hi i am starting a research how architetural style i will use, to build a medium CRM SaaS, many books authors recommends use SOA, but SOA can be complex, and REST is simple style. so what yours recommend?

Have any cases sucess with these 2 architertural styles with SaaS?

+1  A: 

REST, hands down.

See Chargify's API documentation. They have a REST API. They are also able to use Cucumber scenarios (automated test scripts) as the published developer documentation. This is the best way to go.

Justice
Chargify would be more impressive if their documentation site was online, which it currently does not seem to be.
Darrel Miller
I have no problem browsing it.
Justice