Hello,
I am using Installshield 2010. I made a basic MSI setup, and I am having a problem with uninstalling.
Uninstalling does not remove all folders.
After a complete install, I then uninstall only to find that there is still a path leftover.
for example, C:\ProgramFiles\CompanyName\Account\User_1234.xml still remains, while everything else is gone.
The User_1234.xml file is generated by the application, and this file is not normally in the install process. So it makes sense why this file may have some problems getting rid of it (installer side).
At the same time, I would think that it would be removed due to the fact that it is within the "CompanyName" folder.
Is there any way to specify to get rid of everything inside and including th "CompanyName" folder?
Thanks for any ideas, -btg