I've just started a job and have identified an issue in which the database isn't currently being backed up properly so to speak. We are doing one back up every 6 hours that uses the Oracle native backup utility, but we were also sold a process by a company in which they stated that they could in essence perform "warm" backups of our database by simply taking file system copies of our database files and when we needed to restore we'd simply shut down Oracle and then copy over the files that had been copied, restart Oracle and the world would be whole again. The challenge is the fact that we have not gotten this to work just yet. I need to spend some more time reviewing the message that Oracle is giving, but my primary question is, "Is it possible" to take copies of Oracle files while Oracle is still running and to use those files at a later date to restore the database? I know that it works if the database is shut down, and then copies are made, but this is the first that I've heard that a copy (file system) can be made while the database is running. Any guidance would be greatly appreciated. Here is the error that we are getting.
ORA-00314: log 3 of thread 1, expected sequence# 1939 doesn't match 1944
ORA-00312: online log 3 thread 1: 'E:\ORACLE\ORADATA\ITMS\REDO03.LOG'