SMTP Fully-qualified domain name configuration

Question

Hi everyone,

I have trouble with receiving of email from from my SMTP to internal (the same domain) email.

I mean that when I sent email from my [email protected] email to private email [email protected] this email was delivered. But when I sent from [email protected] to [email protected] this email was not delivered.

Then I found that in my SMTP the parameter "Fully-qualified domain name" set to name of computer "COMPUTERNAME" but not real domain. When I changed FQDN from "COMPUTERNAME" to "example.com" it is not resolved the problem with [email protected]. But emails still successfully delivered to private emails like @yahoo.com.

When I changed FQDN from "example.com" to "www.example.com" the problem was resolved and emails are successfully delivered to my internal email [email protected].

I need to know what is the difference between "example.com" and "www.example.com" FQDN-s and why it is not works in first case ("example.com")? Have you any ideas?

Thanks a lot! Victor

Answer 1

see wikipedia http://en.wikipedia.org/wiki/Fully_qualified_domain_name

but basically example.com may be the same as www.example.com as far as your DNS routing is set up, but could also point to ww1.example.com, api.example.com or boogiemonster.example.com. without the actual full hostname, the 'aaa' part of aaa.bbb.ccc, the reference is ambiguous and not fully qualified...