When you say uses printer fonts, I'm assuming that you need to send some PCL (or similar) commands such as:
<esc>(s.....
If that's the case I don't think you can embed that in that with Crystal directly.
We've had to send special sequences in the past through Crystal (without the Escape), in these cases we create a new Formula box and don't change any of the elements other then the font (choose Courier). These elements should pass right to the printer without being converted too much by the driver. This may; however, not solve your problem.
The other option that should work is to build your own printer driver with Microsoft's Driver Development Kit. You can create your own Mini Driver and associate a font with a specific font call so when you specify that font you get the code inserted into your code properly.
You could also process this in the manner that we do (not with Crystal but another similar reporting too). We use RightFax as our fax server and it allows for the 'attachment' of files through a metadata file. We generate the report, put it into a specific location as a PDF or other format and then pass RightFax an metadata file that contains the fax number of the recipient and a command that tells it to attach the file on the filesystem.
The RightFax 'attach' file looks something like this:
{{begin}}
{{nocover}}
{{fax (403) 555-1212}}
{{subject Test Fax}}
{{attach c:\reports\report1.pdf delete}}
{{imagetype pdf}}
{{end}}