views:

340

answers:

1

I am trying to disable the ability to resolve a case in CRM unless a couple fields have data. I would like to gray out the case resolution action and was wondering if anyone knew how to do this on the form Load.

Thanks!

A: 

Try with this code on the OnLoad event of the Case form:

var menuItem = document.getElementById('_MIresolve');
if (menuItem)
  menuItem.disabled = 1;

You can Ctrl+N any CRM page in order to be able to view its source code and figure out ids of controls.

dsabater