Is there a service, similar to uservoice.com for bug reports?
It should
- very easy to use for normal, non-techie users
- be free
- be easily maintainable
Is there a service, similar to uservoice.com for bug reports?
It should
http://lighthouseapp.com/ does what you want. It's used by Github and a bunch of other sites. Although I think you might need to pay for the more advanced features.
I've seen Getsatisfaction used a few times and liked it from a user-POV
I have used www.bughost.com This maybe a little too techie for what you want and is more focused on bug tracking than user comments. We used it for managing internal and external (regular non-programmer) beta testers. I think you can use a limited version for free, and pay for more functionality/more users.
Perhaps this is obvious but it's worth clarifying, User Voice is hardly free. It's free only for limited features and 500 votes, then $12/mo - so $144 per year minimum. I find it very expensive for such discreet functionality.