Website connectivity issues

Question

We get people complaining about slow loading on our website. It is at a local ISP with pretty good bandwidth. But lately I've been getting a lot of client disconnected errors.

I added ping into the error logging so that I can see what kind of response times people that generate the client disconnect errors have. Most of these are coming up with a timeout. I was thinking about spinning off a thread to do a traceRoute and email me the results to me.

Would the best way to do this most likely build that portion as a small standalone app? Is there a way to do it inside my asp.net app?

Answer 1

What you need is one of the numerous website monitoring services. Just google for "website monitoring service traceroute".

You'll get an e-mail notification when your site is down and there are some (such as http://www.websitepulse.com/services/website.monitoring.php) that also include a traceroute in the report.

One additional advantage of using one of these services is that your site is being monitored from different parts of the world, so if your ISP runs several redundant backbones most of them should still be covered.

Answer 2

Your getting ping timeouts? If that's the case, send a report to the ISP. This should really never happen and they'll probably have to fix it on their end. It could be something as simple as a flaky cable...

Answer 3

Im not sure if theres a native way of invoking a tracert in .net but you could always hit the cmd prompt:

Process process = new Process();
process.StartInfo.FileName = "tracert.exe";
process.StartInfo.Arguments = "who you are trying to tracert";
process.Start();

... I'm fairly certain that would work as long as the app had the ability to execute