I work for a billing service that uses some complicated mainframe-based billing software for it's core services. We have all kinds of codes we set up that are used for tracking things: payment codes, provider codes, write-off codes, etc... Each type of code has a completely different set of data items that control what the code does and how it behaves.
I am tasked with building a new system for tracking changes made to these codes. We want to know who requested what code, who/when it was reviewed, approved, and implemented, and what the exact setup looked like for that code. The current process only tracks two of the different types of code. This project will add immediate support for a third, with the goal of also making it easy to add additional code types into the same process at a later date. My design conundrum is that each code type has a different set of data that needs to be configured with it, of varying complexity. So I have a few choices available:
I could give each code type it's own table(s) and build them independently. Considering we only have three codes I'm concerned about at the moment, this would be simplest. However, this concept has already failed or I wouldn't be building a new system in the first place. It's also weak in that the code involved in writing generic source code at the presentation level to display request data for any code type (even those not yet implemented) is not trivial.
Build a db schema capable of storing the data points associated with each code type: not only values, but what type they are and how they should be displayed (dropdown list from an enum of some kind). I have a decent db schema for this started, but it just feels wrong: overly complicated to query and maintain, and it ultimately requires a custom query to view full data in nice tabular for for each code type anyway.
Storing the data points for each code request as xml. This greatly simplifies the database design and will hopefully make it easier to build the interface: just set up a schema for each code type. Then have code that validates requests to their schema, transforms a schema into display widgets and maps an actual request item onto the display. What this item lacks is how to handle changes to the schema.
My questions are: how would you do it? Am I missing any big design options? Any other pros/cons to those choices?
My current inclination is to go with the xml option. Given the schema updates are expected but extremely infrequent (probably less than one per code type per 18 months), should I just build it to assume the schema never changes, but so that I can easily add support for a changing schema later? What would that look like in SQL Server 2000 (we're moving to SQL Server 2005, but that won't be ready until after this project is supposed to be completed)?
[Update]:
One reason I'm thinking xml is that some of the data will be complex: nested/conditional data, enumerated drop down lists, etc. But I really don't need to query any of it. So I was thinking it would be easier to define this data in xml schemas.
However, le dorfier's point about introducing a whole new technology hit very close to home. We currently use very little xml anywhere. That's slowly changing, but at the moment this would look a little out of place.
I'm also not entirely sure how to build an input form from a schema, and then merge a record that matches that schema into the form in an elegant way. It will be very common to only store a partially-completed record and so I don't want to build the form from the record itself. That's a topic for a different question, though.
Based on all the comments so far Xml is still the leading candidate. Separate tables may be as good or better, but I have the feeling that my manager would see that as not different or generic enough compared to what we're currently doing.