How to copy an entire single email from outlook?

Question

Our website allows visitors to use their own email client to send in sales questions to our sales staff. For various reasons, we do not want to switch to a contact form. In the past, these emails come into myself, and I just forward them on to various sales reps here in our office.

My end goal is to figure out a way get the email into a custom database. Either by copying the email and pasting the contents onto a webpage that then parses and pulls out the sender, subject and body. Or possible forwarding the email to an app that runs on our exchange server which does this.

I'm thinking the first option is more in my line of expertise, my problem is I can't for the life of me figure out an easy way to copy the entire contents (headers which contain the senders email address etc) of an email from Outlook so I can paste it into a web form for parsing. I was hoping somebody could point me to an Outlook addon that can do this.

Best Regards, Ryan

Answer 1

What you could do is create an email account account that will be used by some sort of custom application. Your application will periodically connect to the server, download the email and then do whatever processing it is on the downloaded.

Outlook need not be involved at all.

Answer 2

You may want to look at this post: http://stackoverflow.com/questions/588/best-way-to-access-exchange-using-php

Answer 3

To copy the full headers, follow the instructions here. However, I agree this is not necessarily an efficient work flow. You should consider Conrad's suggestion.