Android App Support Options

Question

I've got a free app I'm planning on submitting to the marketplace. Looking over the submission form I see they expect a web site or email for support.

Users?! I've got to worry about users if I submit an app? I suppose I would like to get some abuse from users, but I don't want to go broke doing it.

So what are my options?

I have a web site--I suppose I could install forum software on it--that sounds like a lot of work though.

Some apps reference a blogspot page--or I could use my Word Press site. They seems a bit disorganized for getting user feedback though.

Answer 1

As a minimum, I would suggest having

• A blog where you post information and updates about the app (a project blog, not a personal blog that also contains project info)
• An email address where users can submit comments/complaints/bug reports

You don't need a full-blown forum necessarily, especially for a free app. Users mainly want a way to communicate with you and to get updated information. Unless it is an open-source app where users will be collaborating together to develop it, you don't really need anything as "social" as a forum.