In SharePoint, how can the "Issue ID" column of an issues list be included in the detail form (DispForm.aspx) and/or alert emails?

Question

We've created a pretty standard issue tracking system based off of SharePoint's template with just a few extra columns. On the list view (AllItems.aspx), the first column is called "Issue ID" and has a number. Our developers and QC use that number in discussions. However, that number doesn't seem to want to show up on the detail form (DispForm.aspx) nor in the alert email.

Can this field be included in at least one of these communication methods? If so, how?

Thank you.

Answer 1

We did something similar and used workflow via SharePoint Designer to copy the ID field into a field called "Issue Number". The workflow gets triggered automatically on Create / Edit (we included edit because the field can be modified by the user on the edit form and if that happens we want the number refreshed with the actual ID).

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Before you create the workflow in SharePoint Designer, you need to add a column called "Issue Number" to the list you want to tweak.

1. List item
2. Open Sharepoint Designer
3. List item
4. Click File New -> Workflow
5. Give a name for the workflow a. select the list from the dropdown b. Uncheck Allow this workflow to be manually started and check automatically start on new and change then press Next
6. Give the step a name like "Assign Issue Number"
7. Create a Condition If Compare a field -> If Issue Number not equals Current_Item:ID
8. Create an Action Update List Item -> Set Issue Number to Current_Item:ID
9. Press Finished and test out by creating a new issue.

*The Issue Number will appear on the form and if you have emails setup to notify on assignment it will appear in the reassigned template. *It will not appear in the created email confirmation because the workflow gets triggered after that email was executed.