I am starting to have some difficulty making this more DRY:
The gist of it is this:
I have a bunch of Models, contact_email, contact_call, contact_letter, etcetera.
They essential were a way for me to instantiate instances of the Email model (think of it as a template) matched with a specific instance/record of Contact.
Because the Models they reference were different, I needed a way to have the controller reference the right Model.
But this is getting complicated. I played with different ways of using 'send' and parts of Ruby to identify the associated Class so I don't need to explicitly state it, but not having luck.
Thus -- very undry...help!