HTML Email jump links not working

Question

Hi,

I've written a HTML Email using tables (:sad face:) and it displays perfectly while using Internet Explorers Send -> Page by Email. My issue is that my jump links

<a href="#jumplink">Go to the jump link</a> 

no longer work, thye just open the complete URL of the page that I was sending. I've looked through the source of emails in which the jump links do work and I saw that the jumps links looked like this

<a href="BLOCKED::#wordtag">Word generated jump link</a>

I tried adding this but I'm still getting IE opening and it's now going to http:///

Any idea if there's any extra tags I need to add or another way to get around this?

Answer 1

Essentially, this is something that has to do with the way Microsoft deals with Internet Security. It is best practice to avoid named (jump) anchors in HTML email, unfortunately. However, to overcome this you might want to provide a link to a webpage with the HTML email on, which can of course have named anchors.

You can read more about best practices for email design on this article at Sitepoint. There is also a great resource for HTML email design at the Email Standards Project.