Why MSIEXEC fails to remove during a /X

Question

We have an installed application (MSI) and we try to remove it using the following command line option:

MsiExec.exe /x{code} /qn /liwearucmopvx+ C:\Log\UnInstall.tra

However sometimes (no clue why) it generates the following errors:

MSI (s) (BC:F8) [02:02:50:031]: Note: 1: 1725 MSI (s) (BC:F8) [02:02:50:031]: Note: 1: 2262 2: Error 3: -2147287038 MSI (s) (BC:F8) [02:02:50:031]: Note: 1: 2262 2: Error 3: -2147287038 MSI (s) (BC:F8) [02:02:50:031]: Product: Application -- Removal failed.

Does anyone know what these mean? Thanks,

Answer 1

Something's not being found. According to errlook.exe:

• Error 3 is the Win32 error "The system cannot find the path specified."
• -2147287038 is the HRESULT for "%1 could not be found."

A utility like SysInternals' Process Monitor might help you figure out the thing not being found (or maybe it's in another nearby MSI log message).