Greetings Friends,
I am facing a peculiar problem; i am creating a setup.exe in Installshield 2008 Primer Edition and install the setup in a laptop which has the Operating System Windows XP Professional.
The setup runs fine and install all the files successfully; but when i click the Uninstall icon during Uninstallation process the below error will appear
Product: [Product Name] -- Error 1310. Error writing to file: C:\Config.Msi\997da2c.rbf. system error 5. verify that you have access to that directory.
Though i have surfed and got couple of answers like Un Register the msi engine and again register it that is:
msiexec /unreg msiexec /regserver
By unregistering and reregistering the server will solve the right now; but after couple days again the pop starts appearing.
and in some sites it is being given that proper access rights is not given; i have crossverified in the laptop also the user is having full control to the C:\Documents and Settings\All Users
here are the links.. http://kb2.adobe.com/cps/408/kb408730.html http://windowstipsandfixes.blogspot.com/2008/10/error-1310-cant-write-to-configmsi.html
One more point i need to make; the above problem i am unable to simulate for desktop systems.How to solve this issue??