I am curious about how do you protect your software against cracking, hacking etc.
Do you employ some kind of serial number check? Hardware keys?
Do you use any third-party solutions?
How do you go about solving licensing issues? (e.g. managing floating licenses)
EDIT: I'm not talking any open source, but strictly commercial software distribution...
Online-only games like World of Warcraft (WoW) have it made, everyone has to connect to the server every time and thus accounts can be constantly verified. No other method works for beans.
There are several methods, such as using the processor ID to generate an "activation key."
The bottom line is that if someone wants it bad enough -- they'll reverse engineer any protection you have.
The most failsafe methods are to use online verification at runtime or a hardware hasp.
Good luck!
Make your product Shareware and take donations. This has worked for many companies in the past and with the ease of distribution on the Internet is even more effective. Instead of trying to fight the consumer from distributing your product, you are encouraging them to distribute and use your product in the hope of gaining significant market share. With a wide enough distribution the percentage of people willing to pay for your product can easily offset your costs.
Make part of your product an online component which requires connection and authentication. Here are some examples:
This paradigm only goes so far though and can turn some consumers off.
Software protections aren't worth the money -- if your software is in demand it will be defeated, no matter what.
That said, hardware protections can work well. An example way it can work well is this: Find a (fairly) simple but necessary component of your software and implement it in Verilog/VHDL. Generate a public-private keypair and make a webservice that takes a challenge string and encrypts it with the private key. Then make a USB dongle that contains your public key and generates random challenge strings. Your software should ask the USB dongle for a challenge string and send it up to the server for encryption. The software then sends it to the dongle. The dongle validates the encrypted challenge string with the public key and goes into an 'enabled' mode. Your software then calls into the dongle any time it needs to do the operation you wrote in HDL. This way anyone wanting to pirate your software has to figure out what the operation is and reimplement it -- much harder than just defeating a pure software protection.
Edit: Just realized some of the verification stuff is backwards from what it should be, but I'm pretty sure the idea comes across.
If your interested in protecting software that you intend to sell to consumers I would recommend any of a variety of license key generating libraries (Google search on license key generation). Usually the user has to give you some sort of seed like their email address or name and they get back the registration code.
Several companies will either host and distribute your software or provide a complete installation/purchase application that you can integrate with and do this automatically probably at no additional cost to you.
I have sold software to consumers and I find this the right balance of cost/ease of use/protection.
Given a little time your software will always be cracked. You can search for cracked versions of any well known piece of software in order to confirm this. But it is still well worth adding some form of protection to your software.
Remember that dishonest people will never pay for your software and always find/use a cracked version. Very honest people will always stick to the rules even without a licensing scheme just because that is the kind of person they are. But the majority of people are between these two extremes.
Adding some simple protection scheme is a good way of making that bulk of people in the middle act in an honest way. It is a way to nudge them into remembering that the software is not free and they should be paying for the appropriate number of licenses. Many people do actually respond to this. Businesses are especially good at sticking to the rules because the manager is not spending his/her own money. Consumers are less likely to stick to the rules because it is their own money.
But recent experience with releases such as Spore from Electronic Arts shows that you can go to far in licensing. If you make even legit people feel like criminals because they are constantly being validated then they start to rebel. So add some simple licensing to remind people if they are being dishonest but anything more than that is unlikely to boost sales.
Whatever route you go, charge a fair price, make it easy to activate, give free minor updates and never deactivate their software. If you treat your users with respect they'll reward you for it. Still, no matter what you do some people are going to end up pirating it.
There are many, many, many protections available. The key is:
Nothing is unbreakable, so it's more important to gauge these things and pick a good protection than to simply slap on the best (worst) protection you are able to afford.
And variations of the above.
As has been pointed out, software protection is never guaranteed to be foolproof. What you intend to use depends largely on your target audience. A game, for instance, is not something you are going to be able to protect forever. A server software, on the other hand, is something far less likely to be distributed on the Internet, for a number of reasons (product penetration and liability come to mind; a large corporation does not want to be held liable for bootleg software, and the pirates only bother with things in large-enough demand). In all honesty, for a high-profile game, the best solution is probably to seed the torrent yourself (clandestinely!) and modify it in some way (for instance, so that after two weeks of play it pops up with messages telling you to please consider supporting the developers by purchasing a legitimate copy).
If you put protection in place, bear two things in mind. First, a lower price will supplement any copy protection by making people more inclined to pay the purchase price. Secondly, the protection must not get in the way of users - see Spore for a recent example.
Make it easier to buy than to steal. If you put mounds of copy protection then it just makes the value of owning the real deal pretty low.
Use a simple activation key and assure customers that they can always get an activation key or re-download the software if they ever lose theirs.
Any copy protection (aside from online-only components like multiplayer games and finance software that connects to your bank, etc.) you can just assume will be defeated. You want downloading your software illegally, at the very least, to be slightly harder than buying it.
I have a PC games that I've never opened, because there is so much copy protection junk on it that it's actually easier to download the fake version.
Generally there are two systems that often get confused -
For licensing use a commercial package, FlexLM many companies invest huge sums of money into licensing think they also get security, this is a common mistake key generators for these commercial packages are prolifically abundant.
I would only recommend licensing if your selling to corporations who will legitimately pay based on usage, otherwise its probably more effort than its worth.
Remember that as your products become successful, all and every licensing and security measure will be breached eventually. So decide now if it is really worth the effort.
We implemented a clean room clone of FlexLM a number of years ago, we also had to enhance our applications against binary attacks, its long process, you have to revisit it every release. It also really depends on which global markets you sell too, or where your major customer base is as to what you need to do.
Check out another of my answers on securing a DLL.
Digital "Rights" Management is the single biggest software snake-oil product in the industry. To borrow a page from classic cryptography, the typical scenario is that Alice wants to get a message to Bob without Charlie being able to read it. DRM doesn't work because in its application, Bob and Charlie are the same person!
You would be better off asking the inverse question, which is "How do I get people to buy my software instead of stealing it?" And that is a very broad question. But it generally starts by doing research. You figure out who buys the type of software you wish to sell, and then produce software that appeals to those people.
The additional prong to this is to limit updates/add-ons to legit copies only. This can be something as simple as an order code received during the purchase transaction.
Check out Stardock software, makers of WindowBlinds and games such as Sins of a Solar Empire, the latter has no DRM and turned a sizable profit off a $2M budget.
Don't.
Pirates will pirate. No matter what solution you come up with, it can and will be cracked.
On the other hand, your actual, paying customers are the ones who are being inconvenienced by the crap.
Is not exactly the answer you are looking for, but is a great resource on piracy from a game developer who actively asked their pirates about why they do that. And is related to the first part of the answer you choose.
Readi it at Talking to Pirates.
I agree with a lot of posters that no software-based copy protection scheme will deter against a skilled software pirate. For commercial .NET based software Microsoft Software License Protection (SLP) is a very reasonably priced solution. It supports time-limited and floating licenses. Their pricing starts at $10/month + $5 per activation and the protection components seem to work as advertised. It's a fairly new offering, though, so buyer beware.
The Microsoft Software License scheme is crazy expensive for a small business. The server cost is around $12,000 if you want to set it up yourself. I don't recommend it for the feint of heart.
We actually just implemented Intellilock in our product. It lets you have all of the decisions for how strict you want your license to be, and it is very cost effective as well. In addition it does obfuscation, compiler prevention, etc.
Another good solution I have seen small/med businesses use is SoloServer. It is much more of an ecommerce and license control system. It is very configurable to the point of maybe a little too complex. But it does a very good job from what I have heard.
I have also used the Desaware license system for dot net in the past. It is a pretty lightweight system compared to the two above. It is a very good license control system in terms of cryptographically sound. But it is a very low level API in which you have to implement almost everything your app will actually use.
DRM this, DRM that - publishers who force DRM on their projects are doing it because it's profitable. Their economists are concluding this on data which none of us will ever see. The "DRM is evil" trolls are going a little too far.
For a low-visibility product, a simple internet activation is going to stop casual copying. Any other copying is likely negligible to your bottom line.
The simple, and best solution, is just to charge them up front. Set a price that works for you and them.
Asking paying customers to prove that they are paying customers after they've already paid just pisses them off. Implementing the code to make your software not run wastes your time and money, and introduces bugs and annoyances for legitimate customers. You'd be better off spending that time making a better product.
Lots of games/etc will "protect" the first version, then drop the protections in the first patch due to compatibility problems with real customers. It's not an unreasonable strategy if you insist on a modicum of protection.
Almost all copy-protection is both ineffective, and a usability nightmare. Some of it, such as putting root-kits on your customers' machines becomes downright unethical
I suggest simple activation key (even if you know that it can be broken), you really don't want your software to get in your users way, or they'll simply push it away.
Make sure that they can re-download the software, I suggest a web page where they can logging and download your software only after they paid (and yes they should be able to download as many times they wish it, directly, without a single question about why on your part).
Thrust your paid users above all, there is nothing more irritating that being accused from being a criminal when you are a legit users (DVD's anti-piracy warnings anyone).
You can add a service that checks the key against a server when online, and in case of two different IPs are using the same key, popup a suggestion to buy another license.
But please don't inactivate it, it might be a happy user showing your software to a friend!!!!
Illegal distribution is practically impossible to prevent; just ask the RIAA. Digital content can just be copied; analog content can be digitised, and then copied.
You should focus your efforts on preventing unauthorised execution. It's never possible to completely prevent the execution of code on someone else's machine, but you can take certain steps to raise the bar sufficiently high that it becomes easier to purchase your software than to pirate it.
Take a look at the article Developing for Software Protection and Licensing that explains how best to go about developing your application with licensing in mind.
Obligatory disclaimer & plug: the company I co-founded produces the OffByZero Cobalt software licensing solution for .NET.
The trouble with this idea of just let the pirates use it they wont buy it anyway and will show their friends who might buy it is twofold.
With software that uses 3rd party services, the pirated copies are using up valuable bandwidth/resource which gives legit users a worse experience, make my sw look more popular then it is and has the 3rd party services asking me to pay more for their services because of the bandwidth being used.
Many casual wouldn't dream of cracking the sw themselves but if there is an easy assessible crack on a site like piratebay they will use it, if there wasn't they might buy it.
This concept of not disabling pirated software once discovered also seems crazy, I don't understand why I should let someone continue to use software they shouldn't be using, I guess this is just the view/hope of the pirates.
Also, its worth noting that making a program hard to crack is one thing, but you also need to prevent legit copies being shared, otherwise somebody could simply buy one copy and then
share it with thousands of others via a torrent site. The fact of having their name/email address embedded in the license isn't going to be enough to disuade everyone from doing this, and it only really takes one for there to be a problem.
The only way I can see to prevent this is to either:
Have server check and lock license on program startup every time, and release license on program exit. If another client starts with same license whilst the first client has license then it is rejected. This way doesn't prevent the license being used by more than one user, but does prevent it being used concurrently by more than one user - which is good enough. It also allows a legitimate user to transfer the license on any of their computers which provides a better experience.
On first client startup client sends license to server and server verifies it, causing some flag to be set within the client software. Further requests from other clients with the same license are rejected. The trouble with this approach is the original client would have problems if they reinstalled the software or wanted to use a different computer.
We license our commercial software using our own licensing system - which is what we are selling (license management tools). We generally sell subscription licenses, but can also sell based on usage if we wish. It has been secure for us so far: www.agilis-sw.com
Dominic
Even if you used some kind of biometric fingerprint authentication, someone would find a way to crack it. There's really no practical way around that. Instead of trying to make your software hack-proof, think about how much extra revenue will be brought in by adding additional copy protection vs. the amount of time and money it will take to implement it. At some point, it gets to be cheaper to go with a less rigorous copy protection scheme.
It depends on what exactly your software product is, but one possibility is to move the "valuable" part of the program out of the software and keep it under your exclusive control. You would charge a modest fee for the software (mostly to cover print and distribution costs) and would generate your revenue from the external component. For example, an anti-virus program that is sold for cheap (or bundled for free with other products) but sells subscriptions to its virus definitions update service. With that model, a pirated copy that subscribes to your update service wouldn't represent much of a financial loss. With the increasing popularity of applications "in the cloud", this method is becoming easier to implement; host the application on your cloud, and charge users for cloud access. This doesn't stop someone from re-implementing their own cloud to eliminate the need for your service, but the time and effort involved in doing so would most likely outweigh the benefits (if you keep your pricing model reasonable).
Pirate and Crack software is a serious problem in Windows Ecosystem. This had destroyed the ISV business in PC. The Windows Ecosystem is in the environment full of pirate, virus, and malware. Desktop software is going to disappear in the future. Microsoft and other large PC companies allowed PC become a polluted platform. It is just like China to allow it to become a polluted country everywhere. No fresh air, no clean sky, no pure water.
There were gangs in some developing countries who made pirate software as a business. The cracked software are posted on web sites publicly for everybody to access easily. And these web sites earn profits by providing cracking service. The copyright law in developed countries become a joke. Search in Google lots of cracking web sites are listed in front of viewers. Even in the North Korea, the so called "evil" country, you can not find this kind of public ads to challenge copyright law.