Paypal NVP getRecurringPaymentsProfileDetails error 10001

Question

When I call getRecurringPaymentsProfileDetails through the sandbox everything works fine, but when I switched to my live site I started getting 10001 error "Internal Error"

Here is what gets returned:

{'ack': 'Failure', 'timestamp': '2009-08-25T04:33:23Z', 'l_severitycode0': 'Error', 'l_shortmessage0': 'Internal Error', 'l_longmessage0': 'Internal Error', 'version': '54.0', 'build': '000000', 'l_errorcode0': '10001', 'profileid': 'XXXXXXXXXX', 'correlationid': 'XXXXXXXX'}

I've checked and all the users are active and everything appears to be normal with their accounts. They are on a 30 day free trial?

I'm using django_paypal if that helps.