views:

127

answers:

5

My Google analytics shows the second most used keyword to access my site is the url of the site. This doesn't particularly surprise me, but I wondered if any of you have tried educating your users out of this (i.e. detecting search term from referrer and showing a popin encouraging them to create bookmarks etc.) or is it just a waste of effort or likely to annoy.

UPDATE

I was watching someone the other day and discovered one possible reason why people do this. If you try clicking in the address bar and click twice instead of once, then type your url, you get a big mess. Far easier to type into the nice empty google search box (which is also selected by default). So basically you have the choice between:

Type > Enter > Click

or

BadClick > Type > Enter > "Bugger!" > Click > Type > Enter
+1  A: 

for most people, google is the internet.

Focus your efforts somewhere else, like providing good contents. It does not matter how they get there.

Stefano Borini
It's true ... I saw a YouTube video where people were asked what's a browser. Most answered 'Google'.
pavium
A: 

I'm not sure anything can be done. Users are known to be extremely stubborn in their habits.

One my fellow googles for the login page of his online-banking system, being too lazy to type it in or bookmark it. That scares me a lot. It only takes for someone to manipulate search results even for a day or so to hijack the credentials.

I suggest you ignore the matter. With luck, if they google enough for your site, then google will start to show the name of your site in suggestions as your type which is rather nice.

Developer Art
+1  A: 

Good luck :) Most of internet users may even not realize if the address bar gets removed from their browser. Typing a URL is far too technical.

Patrick Allaert
And how will they enter the google address without the address bar?
Developer Art
Developer Art: Firefox at least has a Google search on the home page as soon as you installed the browser. *I* know how to turn that off again. But do most users?
Joey
+2  A: 

Similarly, Microsoft noted long ago that many people just type search queries into the address bar. If there are essentially between two and four unlabeled text boxes on a browser window (address bar, search box, maybe Google start page, toolbars, etc.) don't expect the user to find the right one when they should.

As long as they end up where they wanted to they couldn't care less.

Google Chrome did the right thing imho by merging at least the search and the address bar again.

Joey
Another thing Chrome does right is show thumbnails of your most frequently visited sites - automatic graphical bookmarks.
Benjol
Don't really like it and Aza Raskin also provided a good explanation why he thinks it's a bad idea. Also I never really found *that* much value in having thumbnails of pages. Heck, web pages are (or should be) mostly text. Unless you only visit a few sites with each having a very distinct color scheme it doesn't help that much. In my opinion at least. But I agree that Chrome gets some things right but I still think they get many other things horribly wrong. For me, IE 8 is currently the browser that nags me the least (and that's usually the criterion after which I choose or switch browsers :))
Joey
Have you got a link for that? All I can find is a page talking about them porting the same functionality to firefox.
Benjol
Can't find it right now either and his blog apparently has no accessible archives. That sucks. Basically it was something like "showing the user all the cool sites they visit regularly gives rise to 'boredom surfing' which means that the user opens a new tab even though they have nothing to do and use one of the links". I think it was backed by some research but I realy can't find it right now again. I'll check in my RSS reader when I'm home.
Joey
A: 

I've tried to encourage the use of a browser at work to access the data I put on the company intranet. It's proving difficult — they would much rather open My Computer and drill down through many levels of folders, while muttering 'Where was that file? What was it called again?'

I prefer the idea of web pages on an intranet site, with images, hyperlinks, etc, but I have to be careful not to use the term 'browser' since people don't really know what it means. For example, I demonstrated the site to one colleague by telling her to start 'Internet Explorer', then I typed the URL, rather than explain it to her. When the web page opened, she said 'Oh wow, what program is this?'

I've gone to some trouble to use 'friendly URLs' — no complex query strings, but it was probably a waste of time. I'm sure no-one types them in and uses bookmarks/favorites instead.

If the address bar disappeared, it wouldn't be missed by the majority of Internet users, and there's a Google/Yahoo/whatever search tool in the corner of each page.

pavium