File upload timeouts with Ruby on Rails and apache

Question

I have a rails application running under 2.3.4 and Ubuntu. I'm using passenger.

I have had complaints when users try to upload large files (>300MB). For my part, I can do it just fine, but I have a very fast internet connection.

What's more puzzling is the behavior they see on their end. At some point into the process the upload process appears to hang. They don't receive an error, but if they look at their network traffic, nothing is happening.

Is this possibly an apache setting? Or could it be something on their end? Any suggestions on where I should look would be greatly appreciated.

Bob

Answer 1

In php its called max post size, I'm not really savvy with ruby but I would think its something along those lines. A 300mb upload is quite a large file to handle over HTTP POST.

Answer 2

If its timepout problem them look in to apche's httpd.conf file and try to set Keepalive on parameter